Customer Team Member

Location: 149 Mansfield Road, Clipston, NG21 9EQ

Pay: £13.04 per hour

Contract: 12 hours per week + regular overtime, 6 month temporary contract, part time

Working pattern: 6am to 2pm or 2pm to 10pm with flexible availability across the week to include at least 1 weekend shift. We're happy to discuss additional availability further at interview. Role will include working in our in-store bakery.

Full, paid training provided.

What you'll do

• Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co op products and Membership, working in our in store bakery and doing all you can to deliver a great shopping experience.
• Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members.
• Make sure the store safe and legal - keep shelves stocked and ensure prices, dates, and temperatures are correct.
• Help introduce new products and services - make changes feel natural, sharing experiences with colleagues so everyone learns together.
• Support your local community - get involved in all kinds of activities and events.

This job would suit people who have

• A genuine care for the needs of customers and members.
• Great people skills, with the ability to build positive relationships with customers and colleagues.
• A positive approach to change and problem solving.
• The flexibility to work a range of different shifts.

Why Co-op?

• 30% discount on all Co-op products in-store plus 10% discounts on all other brands.
• A pension scheme with up to 10% employer contributions.
• Stream - a money management app giving you access to a percentage of your pay as you earn it.
• 31 days of holiday (including bank holidays, pro rata for part-time colleagues).
• Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations.
• 24/7 employee assistance service.
• Full, paid training and dedicated support for personal development and career progression.
• Rotas shared three weeks in advance and accessible on your phone.
• Cycle-to-work scheme.

Building an inclusive workplace

We're building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.