Administrator

Administrator - Basildon (Hybrid Working)

£25,844 - £27,209 per year

35 hours per week, Monday to Friday - 9am to 5pm

Temporary position for up to 18 months

We have an opportunity for four Administrators to join our Building Safety and Homes Support team in Basildon. The team consists of six colleagues, led by a team manager, and provides an efficient and comprehensive support and administrative service to the wider Building Safety team.

These roles are within the Building Safety department, playing a key role in ensuring that the Group meets all new and existing legislative and regulatory requirements with regard to building safety.

The role of Administrator will include:

• Provide an effective and efficient administration service ensuring provision of services, in line with policies, procedures and relevant regulations
• Maintain effective database records and processes to ensure the accurate recording and timely provision of information ensuring they are as user friendly and accessible as possible
• Assist in the production of quality information to support the monitoring of compliance with regulations and service standards and enable statutory and performance reporting
• Support the management and maintenance of relationships with internal and external stakeholders, residents and contractors, identifying any shortfalls in service delivery and escalating where appropriate

Skills and experiences:

• Recent experience of undertaking a similar role
• Proven experience of working to deadlines and prioritising workloads, both for self and others
• Works well within a team-based environment
• Good interpersonal and customer care skills
• Basic knowledge of SAP housing management system or similar
• Proficient user of Microsoft packages including Word, Excel, Outlook and Teams

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

As part of our commitment to making Sanctuary a great place to work, we have developed an attractive employment package.

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

Inclusion statement

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.