Leave us your email address and we'll send you all the new jobs according to your preferences.
Customer Support Manager - Lead a 6-Person Team (Hybrid)
Posted 4 hours 30 minutes ago by Hozah
Permanent
Full Time
Customer Service Jobs
England, United Kingdom
Job Description
Hozah is seeking a Customer Support Manager to lead a six-person team across two desks, handling around 1,500 tickets weekly. You will coach, monitor response times, and handle escalations, while collaborating with TechOps, Product, and Client Success to drive improvements.
You'll bring hands-on Zendesk experience, data-driven mindset, and a passion for automation to enhance operations. The role is based in Croydon with hybrid working and growth opportunities.
Hozah
Related Jobs
Remote Data Entry Clerk & Customer Support (Part-Time)
- Norfolk, Norwich, United Kingdom, NR1 1
Customer Support Manager
- England, United Kingdom
Customer Service Assistant
- Middlesex, Uxbridge, United Kingdom, UB100
Customer Service Agent (Finnish Speaking)
- Channel Isles, St. Peter Port, United Kingdom, GY1 1
Customer Service Assistant
- England, United Kingdom