Customer Support Administrator Temp to Perm

Customer Support Administrator - Immediate Start - Temp to Perm Contract!

We're currently recruiting for a Customer Support Administrator to join a busy team based at head office in Team Valley. This is a fast paced, customer and process focused support role, where you'll play a key part in ensuring key account customers receive a smooth, efficient, and high quality service from order through to delivery.

You will be supporting the full end to end order process, working closely with internal teams and key account managers to ensure accuracy, compliance, and excellent customer communication throughout.

• Team Valley, Gateshead ️ Free Parking Office based
• 8:30 am - 5:00 pm, Monday to Friday (37.5 hours per week, 1 hour lunch)
• £25,000 - £26,000 DOE
• ASAP start 6 month temporary contract with a view to becoming permanent

The Role

You will play a vital part in supporting key account customers and the wider team, working within strict processes and SLAs to deliver an excellent customer experience.

Key Responsibilities

• Processing quotations and sales orders accurately and efficiently
• Updating systems including stock, pricing, customer records, and order progress
• Coordinating transport and delivery instructions
• Managing customer updates and reporting throughout the order lifecycle What We're Looking For
  • Strong administration experience in a fast paced environment
  • Confident communicator with a strong customer focused approach
  • Excellent attention to detail and accuracy
  • Strong organisational and planning skills
  • IT literate, including Microsoft Office (particularly Excel)

  Office Angels UK is an Equal Opportunities Employer.

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