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Customer Success Onboarding Lead (Hybrid)

Posted 5 days 8 hours ago by Focus Group (UK)

Permanent

Full Time

Other

Staffordshire, Birmingham, United Kingdom, B19 1

Job Description

Focus Group (UK) is seeking a Customer Onboarding & Transition Specialist in Birmingham to own the onboarding journey for new customers, coordinating technical and project aspects during the critical 90-day period. The role involves working hybrid from the Birmingham/Shoreham-by-Sea offices, with some travel to Exeter, Birmingham, and Manchester as needed.

You will manage onboarding plans, conduct meetings, collaborate with engineering and support teams, and ensure a smooth move to Focus Group's

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