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Customer Success Manager - Growth & Retention Lead (Hybrid)

Posted 2 hours 4 minutes ago by Sopro

Permanent
Full Time
Call Centre / Customer Service Jobs
Sussex, Brighton, United Kingdom, BN1 1
Job Description

Sopro, based in Brighton, is seeking a Customer Success professional to nurture client relationships and own the commercial side of accounts. You will deepen partnerships, drive retention and continuously improve how we manage and grow client portfolios.

Key tasks include onboarding post-sales, mapping client objectives to campaigns, and using data to optimize performance and campaigns for greater client success.

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