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Customer Service Team Lead Hybrid (Birmingham)
Posted 1 hour 8 minutes ago by Tp-8f723eaf
Permanent
Full Time
Customer Service Jobs
Staffordshire, Birmingham, United Kingdom, B19 1
Job Description
Tp-8f723eaf in Birmingham is seeking a Team Leader to coach and mentor a UK banking customer service team. Hybrid role, permanent contract, 40 hours per week.
You will drive performance against quality and productivity targets, ensure compliance with client rules, foster a positive culture, and develop staff through coaching and regular reviews. Banking experience is desirable; strong communication and a customer-centric mindset are essential.
Tp-8f723eaf
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