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Customer Service Team Lead - Hybrid (London & Budapest)
Posted 5 hours 32 minutes ago by Freetrade Limited
Permanent
Full Time
Customer Service Jobs
London, United Kingdom
Job Description
Freetrade Limited is seeking a Customer Service Team Lead to guide a dedicated team across London and Budapest hubs. You will manage day-to-day workflows, capacity and delivery of a superior customer experience with clear leadership and continuous improvement.
You will coach agents to deliver empathetic, high-quality support while balancing customer outcomes with business needs. The role requires strong judgement, ownership and collaboration with leadership.
Freetrade Limited
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