Customer Service Specialist: Digital Tools & Solutions

A leading waste management company in Wolverhampton seeks a Customer Service Specialist to be the first point of contact for customers via phone and email. The role involves resolving queries and providing information while ensuring a high-quality service. Candidates should possess excellent communication skills and a strong customer focus, with experience in a contact centre environment considered advantageous. Working hours are typically weekdays from 08:30 to 17:00, with potential Saturday shifts.