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Customer Service Representative

Posted 4 days 4 hours ago by Job Search Place Limited

Permanent

Part Time

Customer Service Jobs

Lancashire, Middleton, United Kingdom, LA3 3

Job Description

Customer Service Representative - Advertising location 14/20 Regent Road, Morecambe, England, LA3 1QG

Contract type: Part time

Hours: 15 per week

Salary: £12.75 per hour

Responsibilities

Welcoming customers with a friendly face
Processing bets and assisting with customer queries
Helping customers by demonstrating how to use betting terminals
Building relationships with customers and providing excellent customer service
Championing safer gambling at all times
Supporting managers with shop displays and opening/closing activities as required

Working Patterns

Shifts run Monday to Sunday from 8am to 10pm on a rota basis. Evening and weekend work may be required.

Qualifications

Age 18 or over (legal requirement)
Strong passion for delivering excellent customer service
Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

Benefits

Annual pay review and performance bonus scheme
28 days holiday annually (pro rata) plus a paid birthday day off
Pension plan with a 4% employer match
Discounts at high street shops, cinemas and holidays
Training and development opportunities with career progression within the company