Customer Service Representative
Posted 4 days 5 hours ago by Job Search Place Limited
Permanent
Part Time
Customer Service Jobs
Lancashire, Middleton, United Kingdom, LA3 3
Job Description
Customer Service Representative - Advertising location 14/20 Regent Road, Morecambe, England, LA3 1QG
Contract type: Part time
Hours: 15 per week
Salary: £12.75 per hour
Responsibilities- Welcoming customers with a friendly face
- Processing bets and assisting with customer queries
- Helping customers by demonstrating how to use betting terminals
- Building relationships with customers and providing excellent customer service
- Championing safer gambling at all times
- Supporting managers with shop displays and opening/closing activities as required
Shifts run Monday to Sunday from 8am to 10pm on a rota basis. Evening and weekend work may be required.
Qualifications- Age 18 or over (legal requirement)
- Strong passion for delivering excellent customer service
- Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life
- Annual pay review and performance bonus scheme
- 28 days holiday annually (pro rata) plus a paid birthday day off
- Pension plan with a 4% employer match
- Discounts at high street shops, cinemas and holidays
- Training and development opportunities with career progression within the company