Customer Service Representative

Michael Page have partnered with a reputable construction business in Scunthorpe the organisation are looking for a Customer Service Representative to join the department on a permanent basis to start asap.

If you are experienced within a customer service based role and looking for a new challenge with a business that are growing and have lots of exciting plans for the year we would love to hear from you!

Client Details

Michael Page have partnered with a reputable construction business in Scunthorpe the organisation are looking for a Customer Service Representative to join the department on a permanent basis to start asap.

If you are experienced within a customer service based role and looking for a new challenge with a business that are growing and have lots of exciting plans for the year we would love to hear from you!

Description

As a Customer Service Representative you will be supporting customers with their orders handling the initial enquiry right through to aftercare ensuring an exceptional service and a smooth ordering process.

You will be providing quotations taking orders from customers and processing onto the system alongside working with external parties and couriers making sure the order goes out quickly and efficiently.

The role will be assisting with a variety of queries over the telephone and email having consultative conversations and identifying further sales opportunities for the business whilst promoting products and services which would be best suited for the customer.

Profile

Previous sales administration/order processing and customer service experience

Excellent communication skills and a confident communicator over the telephone

A keen eye for detail and good organisation skills

Passionate about delivering the best level of customer care

An excellent team player

Job Offer

Salary of up to £32000 dependent on experience+ quarterly bonuses+ reputable construction business in Scunthorpe+ full training provided+ excellent progression and development+ exciting time to join the business+ growing organisation+ exceptional reputation for client care+ good benefits package+ no shift patterns or weekends+ good accessible location+ free parking+ hybrid working+ excellent team and culture+ immediate interview