Customer Service Coordinator

This full-time Customer Service Coordinator role is based in Devon, with hybrid working available, and offers a salary between £28,000 and £32,000 per annum. This position is a maternity cover contract starting in August 2026.

You will be the primary contact for homeowners, managing enquiries, defects, and aftercare from legal completion through the warranty period. The role requires close collaboration with site teams, subcontractors, and suppliers to resolve issues efficiently.

• Previous customer service experience.
• Excellent communication and organisational skills.
• Strong attention to detail and ability to manage multiple priorities.
• Confident using Microsoft Office.
• Experience within house building, construction, property, or maintenance would be advantageous but is not essential.
• Own transport to travel to the office or site.

• Competitive salary.
• Hybrid working.
• Pension scheme.
• Training and development opportunities.
• Supportive team environment.