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Customer Service Coordinator
Posted 11 hours 4 minutes ago by RE Recruitment
Permanent
Full Time
Customer Service Jobs
South Glamorgan, Cardiff, United Kingdom
Job Description
Key Responsibilities 
- Accurately book customer orders onto the job processing system
- Carry out contract reviews and maintain full order traceability
- Interpret customer requirements and technical drawings, communicating these clearly to production teams
- Liaise with customers regarding order progress, requirements, and quality related queries
- Prepare and maintain routings, quality plans, data cards, and test/specification regimes
- Support production and quality teams with documentation for new products and engineering changes
- Previous experience in a customer service, order processing, or coordination role within a manufacturing or production environment
- Strong attention to detail with a methodical, organised approach
- Confident communicator, comfortable liaising with both customers and internal technical teams
- Able to manage multiple orders and priorities in a fast paced manufacturing setting
- A stable, long term opportunity within a respected manufacturing business
- £26,500 pa, 8-4.30 Mon-Thu & 8-2 Fri
- Exposure to production, quality, and engineering functions
- A supportive team environment with clear processes and standards
RE Recruitment
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