Empathetic Adult Care Support Specialist (Customer Service)

Civic Recruitment Limited is seeking a full-time Customer Service Advisor for the Adult Care Team in Lincoln. This role involves providing high-quality customer service and supporting residents by handling inquiries via telephone and email, while promoting independence and wellbeing.

The ideal candidate will have experience in a customer service environment, excellent communication skills, and qualifications such as GCSEs in English and Maths. This position requires direct interaction with residents and understanding of safeguarding practices, ensuring information is delivered with care and empathy.