Customer Service Advisor SLHD

Customer Service Advisor (x 2) - SLHD

Location: Vermuyden Centre, Thorne (Hybrid)

Salary: £25,583 - £25,989 per annum (Grade 2) pro rata

Hours/Type: 18.5 hours per week, Part Time

Contractual nature: Permanent

Region: Doncaster

Closing Date: 12th July 2026

Job Details

Grade 2 (£25,583 - £25,989 per annum, pro rata). Pay award pending.

Job Description

St. Leger Homes is recruiting Customer Service Advisors to work within Housing Services in the Southwest Area Team. The post is based at Vermuyden Centre, Thorne, on a permanent basis and will be available from August 2026.

The successful candidate will assist in the delivery of a comprehensive Estate Management Service that includes all aspects of tenancy and estate management, providing excellent administrative support including low level estate and tenancy management.

The ability to work as part of a team, support colleagues and build positive relationships is essential for this role.

Key Skills & Qualifications

• Excellent customer care delivery through effective interpersonal skills, face to face and over the phone.
• Strong organisational skills, planning and prioritising workload to meet targets, timescales and deadlines in a sometimes pressured environment.
• Good understanding of Customer Care principles, IT literacy and experience updating computerised record systems with detailed, accurate records.

For any questions about the role please contact Nic Burton, Housing Management Team Leader on or .