Customer Service Advisor

Job Title

Customer Service Advisor

Location

Hemel Hempstead

Remuneration

£13.50 - £15.00 per hour, depending on experience

Contract Details

Starting Monday 27th April, 3 month temporary assignment. Monday - Friday 9am - 5pm (5 days in the office)

The ideal candidate is a strong problem solver with a passion for customer service, joining a vibrant team as a Complaints Assistant. This role plays a key part in ensuring clients feel heard, supported, and valued.

Responsibilities

• Manage incoming complaints with a cheerful and professional demeanor.
• Collaborate with various departments to resolve issues promptly.
• Document and track complaints to ensure follow-up and resolution.
• Provide accurate information and updates to clients regarding their concerns.
• Assist in identifying trends and suggesting improvements to our processes.

If you thrive in a fast-paced environment and love helping others, we want to hear from you!

Don't miss out - apply now!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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