Customer Service Advisor

Job Title: Customer Service Advisor (Dutch/English)

Location: Utrecht/hybrid

Salary: depending on experience

Contract: Full-time, permanent (Monday to Friday)

Are you looking for an entry-level role where you can utilise your language skills with genuine opportunities for growth and progression and contribute to a growing and expanding company?

Then our client might be looking for you to join their international team!

In this role, you'll be dealing with customer enquiries, networking with design offices, and ensuring a stellar customer experience.

This is an entry-level role with no previous experience required and will give you the opportunity to grow within an expanding, hungry and multilingual company!

What's in it for you:

• A flexible salary depending on experience
• The flexibility to work hybrid
• Comprehensive training and excellent opportunities for growth and progression
• A friendly and supportive working environment
• Full training provided

As the Customer Service Advisor, you'll be:

• Handling customer enquiries and providing support via phone, email, and chat in Dutch and English.
• Networking with and pitching to local design offices and gathering new contacts
• Delivering an outstanding customer experience by ensuring accurate, helpful, and friendly assistance.
• Maintaining detailed and accurate records of customer interactions and transactions.
• Occasional travel to trade shows may be required.

To succeed in this role, you'll need:

• Fluency in Dutch and English (spoken and written)
• Excellent communication skills
• A passion for providing top-tier service in a high-end environment
• Strong problem-solving skills and a proactive approach to resolving customer issues

If you're ready to kick-start your career in customer service and join a diverse, supportive and rapidly expanding team, we'd love to hear from you!

To apply, either apply directly or send your CV to Aylin () to find out more!

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.

We aim to respond promptly to your application - however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements.