Customer Service Administrator (Shipping/Logistics)

Junior Shipping Clerk - Customer Service

Location: Dublin

Contract: Full-time, 12-month fixed-term contract (Maternity Cover)

Salary: €36,000 - €40,000 (DOE)

About the Role

We are currently recruiting for a Junior Shipping Clerk to join a leading global organisation within the shipping and logistics industry. This is an excellent opportunity for a motivated and customer focused individual to gain valuable experience within a well established international company. This role is ideal for someone who is enthusiastic, organised, and interested in building a long term career in shipping and logistics. You will play a key role in supporting customer service operations while gaining exposure to import/export documentation and shipping coordination.

Key Responsibilities

• Act as the main point of contact for customer queries
• Coordinate import and export documentation
• Support vessel loading and discharge processes
• Assist with customs clearance and inland transport arrangements
• Process invoices and payments
• Support sales coordination and key account activities
• Manage customer bookings
• Prepare and handle shipping documentation

About You

• Strong customer service and communication skills
• Comfortable handling calls and dealing with clients
• Highly organised with good attention to detail
• Able to work effectively under pressure
• Reliable with excellent time management
• Positive, proactive and self motivated attitude
• Interest in the shipping and logistics industry
• Proficient in Microsoft Office and general computer systems

Requirements

• Minimum 1 year's experience in sales or sales administration
• At least 2 years' administration experience
• Full right to work in Ireland (no sponsorship available)
• Full clean driver's licence (desirable)