Leave us your email address and we'll send you all the new jobs according to your preferences.
Customer Outcomes Specialist
Posted 1 day 19 hours ago by Deepstreamtech
£40,000 - £60,000 Annual
Permanent
Not Specified
Other
London, United Kingdom
Job Description
Requirements 
- You've owned complex customer relationships in B2B environments for 3+ years, preferably within the health tech industry and/or a regulated industry
- You operate with a bias for action. Customers turn to you in critical moments, and internal teams count on your signal to make smart bets
- You have strong project management skills. You connect dots, see risks early and keep multiple workstreams on track without breaking a sweat
- You have an insatiable curiosity and thrive in a fast-paced and innovative environment, eager to think creatively and iterate quickly
- Your verbal and written communication skills are exemplary, aligned with MECE principles and adapted to an asynchronous work environment
- Build long-term, trust-based relationships with forward-thinking companies in health tech
- Act as the central point of accountability for customers, ensuring the right outcomes, at the right time, with clear communication throughout
- Listen closely, capture what matters, and surface it, so internal teams stay aligned with what customers value (and what they don't) throughout the journey
- Spot friction early and eliminate it - whether it is process confusion, scope drift, or quiet frustrations
- Own every key moment - from onboarding to expansion - keeping customers focused and confident, even when the path is complex
Deepstreamtech
Related Jobs
Head of Capability Accelerator Programme
- £80,000 Annual
- Hertfordshire, Stevenage, United Kingdom, SG1 1
Solutions Architect - Manchester - £69K + Excellent Benefits
- £69,000 Annual
- Lancashire, Manchester, United Kingdom, M21 0
Functional Assessor
- £40,000 Annual
- Dorset, Bournemouth, United Kingdom, BH1 1
Desktop Support Engineer
- £150 Daily
- Merseyside, United Kingdom
Senior Quantity Surveyor
- £75,000 Annual
- London, United Kingdom