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Customer Liaison Manager

Posted 3 hours 54 minutes ago by Solus Accident Repair Centres

£40,000 Annual
Permanent
Not Specified
Call Centre / Customer Service Jobs
Cheshire, Warrington, United Kingdom, WA4 6
Job Description
Overview

The role involves taking expert responsibility for managing and improving the performance of multiple sites, with a particular focus on handling customer complaints and expressions of dissatisfaction (EOD) include ensuring thorough and fair investigations of all complaints within agreed service standards, liaising with work providers to align services with their expectations, and accuratel click apply for full job details
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