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Customer Experience Specialist
Posted 3 hours 33 minutes ago by Menvos HR Consulting
Permanent
Not Specified
Call Centre / Customer Service Jobs
London, United Kingdom
Job Description
Menvos HR Consulting is seeking a Customer Service Representative to handle inquiries via phone, email, and chat, ensuring prompt and accurate responses. The ideal candidate will have a high school diploma, strong communication skills, and prior experience in customer service.
You will be responsible for resolving customer issues, documenting interactions, and collaborating with internal teams. Proficiency in CRM software is a plus, and the ability to remain calm and empathetic is essential.
Menvos HR Consulting
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