Customer Experience Specialist - High-Volume Support

Focus Group is seeking a Customer Service Executive to join our fast paced team in Exeter. You'll manage customer queries, ensuring high levels of service while maintaining performance targets. The role requires resilience, strong communication skills, and a passion for excellent service delivery.

In addition to a competitive salary, you'll enjoy 24 days of holiday, paid volunteering days, and a supportive team culture. We celebrate diversity and support all individuals in achieving their potential.