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Customer Experience Advisor - 24/7 Flexible Shifts (Temp)

Posted 4 days 12 hours ago by jobs.jerseyeveningpost.com-job boards

Permanent
Not Specified
Other
Not Specified, United Kingdom
Job Description

We're currently supporting our client with the recruitment of 7 Customer Experience Advisors to join their busy, high-performing team to help cover a peak period on a temp / contract basis.

Responsibilities
  • Respond to customer queries across email, live chat, and social channels.
  • Resolve issues efficiently while maintaining a consistently high standard of service.
  • Ensure all interactions are accurately recorded.
  • Provide 24/7 shift cover, working flexible shifts including early mornings, evenings, late nights, and weekends.
Qualifications
  • Strong customer service experience.
  • Excellent communication skills.
  • Ability to stay calm and focused in a busy environment.
  • Comfortable working across multiple channels (email, live chat, social).
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