Customer Experience Advisor - 24/7 Flexible Shifts (Temp)

We're currently supporting our client with the recruitment of 7 Customer Experience Advisors to join their busy, high-performing team to help cover a peak period on a temp / contract basis.

Responsibilities

• Respond to customer queries across email, live chat, and social channels.
• Resolve issues efficiently while maintaining a consistently high standard of service.
• Ensure all interactions are accurately recorded.
• Provide 24/7 shift cover, working flexible shifts including early mornings, evenings, late nights, and weekends.

Qualifications

• Strong customer service experience.
• Excellent communication skills.
• Ability to stay calm and focused in a busy environment.
• Comfortable working across multiple channels (email, live chat, social).