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Customer Care Expert - Own Member Issues (6-Month FTC)
Posted 5 days 9 hours ago by RAC
Permanent
Full Time
Other
Staffordshire, Walsall, United Kingdom, WS1 1
Job Description
RAC is seeking a customer service advocate for a 6 month fixed-term role based at the Bescot office. You will own member concerns from start to finish, guiding them with care across phone, email, and social channels.
You'll resolve issues fairly, keep records accurate, and stay compliant with FCA guidelines and internal timelines. The role rewards dedication with benefits and development opportunities within a supportive RAC team.
RAC
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