Contract & Performance Manager (Planned Maintenance)

Contract & Performance Manager (Planned Maintenance) Location: Lanyon Place, Belfast Hours: 37 hours per week (Monday to Friday: 9am to 5pm) with 30min lunch. Salary: £22.65 per hour Contract: Temporary About the Role:

On behalf of our client, the Northern Ireland Housing Executive (NIHE), MPA Recruitment is inviting applications for the role of Contract & Performance Manager within the Asset Management Directorate.

This is a key management role supporting the delivery of NIHE's planned maintenance programmes, ensuring contracts are effectively monitored, performance is reported accurately, and governance arrangements are robust and compliant. Planned maintenance works include major house improvement schemes, tower block refurbishment or demolition, external cyclical maintenance, and major property adaptations.

The postholder will support the Senior Contract & Performance Manager in providing assurance, performance oversight, and continuous improvement across construction-related contracts, contributing to NIHE's vision of delivering affordable, decent homes in safe and attractive communities.

Key Responsibilities:

Contract & Performance Management

• Support the management and coordination of contract monitoring across planned maintenance programmes.
• Assist in developing and implementing a comprehensive approach to monitoring and supporting planned maintenance delivery in line with NIHE contracts, policies, and procedures.
• Provide contract advice and guidance to staff, including escalation processes and dispute resolution where required.
• Support the mobilisation of new planned maintenance contracts in conjunction with procurement colleagues.
• Provide assurance and governance for the Directorate in the delivery of construction-related contracts.

Performance Reporting & Governance

• Produce and monitor performance reports against Key Performance Indicators (KPIs) for planned maintenance contracts.
• Identify performance shortfalls, report failures, develop improvement plans, and monitor progress.
• Collate and report monthly, quarterly, and annual performance and expenditure data for senior management and statutory reporting.
• Prepare and manage management information for business efficiency, audits, Freedom of Information requests, Assembly Questions, and internal/external reviews.
• Support the maintenance and reporting of the team's Risk Register within the wider Asset Management Division.

Leadership, Improvement & Collaboration

• Manage a team of professional and technical staff, ensuring effective resource management and achievement of targets.
• Promote a culture of continuous improvement within the Contract & Performance Team.
• Contribute to the development and delivery of training and guidance on contract and performance management.
• Build and maintain effective working relationships with internal and external stakeholders, including contractors and statutory bodies.
• Represent the Project Delivery function and Assistant Director as required.

General Duties

• Prepare business cases, tenders, quotations, and reports in line with financial and procurement regulations.
• Manage second-stage complaints in accordance with policy when required.
• Undertake project work using recognised project management principles.
• Ensure compliance with all NIHE policies, procedures, and legislative requirements, including equality, health and safety, and information governance.

What We're Looking For:

Essential Criteria:

Qualifications:

• A Degree or equivalent Level 6 qualification in a construction-related discipline OR
• Equivalent continuing professional development or experiential learning with at least 5 years' experience in a construction role.

Professional Status:

• Chartered membership of a recognised building profession or commitment to achieving chartered status or an agreed professional qualification.

Experience:

• At least 5 years' relevant experience in the construction industry within the last 5 years.
• A minimum of 3 years' experience managing, overseeing, or reporting contractual KPIs within construction contracts.

Demonstrable experience in at least two of the following areas:

• Developing or implementing construction contract management processes
• Providing advice and guidance on construction contract matters
• Delivering training or presenting technical contract information
• Procurement of construction contracts, including lessons learned and coordination

Skills & Competencies (assessed at interview):

• Excellent planning and organisational skills
• Strong interpersonal and influencing skills
• Strong customer focus
• Ability to build effective working relationships with a wide range of stakeholders
• Strong written and verbal communication skills, including technical reporting

Additional Requirements:

• A current driving licence or access to suitable transport to meet the requirements of the role.

Additional Information:

• A Basic Access NI Check is Required at a cost of £16.

What we can offer you:

• Weekly pay
• Holiday pay
• 24/7 support from our dedicated recruitment consultants
• Access to a wide range of public sector roles
• Ongoing role availability - if one placement ends, we aim to secure another

Why Apply:

• Play a key role in shaping the performance and governance of NIHE's planned maintenance delivery.
• Work at the intersection of construction, performance management, and public service delivery.
• Lead and influence teams and stakeholders across a major housing organisation.
• Ideal opportunity for experienced construction or contract professionals seeking a senior public sector role.

How to Apply:

To apply, send your CV to or contact our office on for more information.

MPA Recruitment is an equal opportunities employer.