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Compassionate Veterinary Support Agent (Hybrid)
Posted 4 days 5 hours ago by Blue Cross For Pets
Permanent
Full Time
Other
Lancashire, Manchester, United Kingdom, M21 0
Job Description
Blue Cross is seeking a Customer Support Representative at its Manchester call hub to act as the compassionate gateway for pet owners in crisis. You will triage cases, book appointments, process payments, and ensure accurate recording of conversations.
Initially office-based, role shifts to a hybrid pattern (3 days in office, 2 days at home) after training. Expect empathy, reliability, and proactive problem-solving in a busy environment.
Blue Cross For Pets
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