Commercial Performance Manager (FTC)

Commercial Performance Manager (FTC)

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Job ID:

Location: London, United Kingdom

Business: The Walt Disney Company (EMEA)

Date posted: 5月. 02, 2025

Job Summary:

About the Role & Team

This is a temporary role covering a leave of absence until March 2026.

The Disney+ team is responsible for launching and operating Disney+ across EMEA, focusing on customer acquisition and retention, marketing, partnerships, content programming, research, and analytics.

This role involves contributing to trading updates and conducting detailed analysis on commercial performance metrics, supporting project-based and ad hoc market requests across EMEA.

What You Will Do

1. Lead daily, weekly, and quarterly trading reporting, including proactive improvements.
2. Analyze trading trends (daily, weekly, quarterly), identify anomalies, successes, and challenges.
3. Conduct in-depth analysis of churn in collaboration with Analytics, deriving insights and action plans.
4. Collaborate with local trading leads and teams such as Performance Marketing, Brand Marketing, and Customer Management to analyze data and identify performance levers.
5. Support initiatives to improve or sustain trading performance.
6. Become a subject matter expert on subscription business areas, especially acquisition and retention.
7. Create executive-level presentations on trading performance and strategies.

Required Qualifications & Skills

1. Previous experience in trading.
2. Excellent stakeholder management skills, with experience engaging senior stakeholders.
3. Ability to tailor communication to different audiences.
4. Strong numeracy, analytical skills, and rigor.
5. Effective presentation skills, including deck preparation.
6. Data visualization skills (e.g., Tableau).
7. Strategic thinking.
8. Ability to prioritize and manage multiple projects and deadlines.
9. Proven success in influencing cross-functional teams and leadership.

The Perks

• 25 days annual leave
• Private medical and dental insurance
• Free park entry for family and friends
• Disney discounts on products, resort F&B, and tickets
• Excellent parental and guardian leave policies
• Employee Resource Groups including DIVERSITY, PRIDE, ENABLED, and Mental Health & Wellbeing

Disney is an Equal Opportunity Employer committed to diversity and inclusion, fostering a workplace where all voices are respected and valued.

About The Walt Disney Company (EMEA):

Disney EMEA drives growth, innovation, and brand affinity across 59 markets with over 6,000 employees in 29 countries.

About The Walt Disney Company:

A leading global entertainment enterprise with segments including Disney Entertainment, ESPN, and Disney Experiences, creating stories and experiences enjoyed worldwide.

This position is with The Walt Disney Company Limited, part of Disney (EMEA).

Disney is committed to equal employment opportunity, welcoming applicants regardless of age, race, religion, gender, sexual orientation, or disability.

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