Commercial Performance Manager (FTC)

About the Role & Team

This is a temporary role covering a leave of absence until March 2026

The Disney+ team is responsible for the launch and day to day operation of Disney+ across EMEA, specifically focused on customer acquisition and retention, marketing, partnerships and synergy , content programming, research and analytics.

This role will contribute to trading updates , and conduct deeper analysis on levers of commercial performance, on project-based and ad hoc market requests across EMEA.

What You Will Do

• Lead on daily, weekly and quarterly trading reporting , including pro-active improvements

• Analyse trends of trading (daily, weekly, quarterly) and flag anomalies, successes and challenges

• Drive in-depth analysis of churn in close collaboration with Analytics, and derive key insights and action plans

• Work closely with local trading leads to analyse weekly data and identify levers of performance - also in collaboration with P erformance Marketing , B rand M arketing and C ustomer M anagement teams

• Support creation and management of initiatives plan to mitigate / sustain trading performance

• Become a subject matter expert on key areas of the subscription business, driving impact through deep knowledge of acquisition and/or customer retention

• Create exec-level presentations on trading performance and action plans

Required Qualifications & Skills

• Previous trading experience

• Excellent stakeholder management with experience of dealing with senior level stakeholders

• Ability to tailor comms to different audiences (e.g. country teams, DSS, execs)

• Highnumeracy and analytical ability & rigour

• Strong presentation skills - regular deck preparation for stakeholders

• Data visualisation skills (e.g. Tableau)

• Strategic mindset

• Skilled at prioritising and managing multiple project schedules and deadlines that run simultaneously

• Demonstrated success in influencing cross-functional teams, stakeholders and leadership

The Perks

• 25 days annual leave

• Private medical insurance & dental care

• Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free

• Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing

• Excellent parental and guardian leave

• Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.