Commercial & Operations Manager

Commercial & Operations Director

Location: Dublin (Hybrid)
Company Type: Construction & Industrial Recruitment / Workforce Solutions
Salary: Competitive + Bonus (DOE)
Job Type: Permanent, Full-Time
Job Ref: BSSCAT1 47058

Commercial & Operations Director - Construction & Industrial Staffing

Our client is one of Irelands leading construction and industrial recruitment specialists. With annual turnover exceeding €22 million and approximately 400+ temporary workers deployed daily, we are seeking an experienced Commercial & Operations Director to lead the next phase of our growth across Ireland and Europe.

Reporting directly to the Board of Directors, this key leadership appointment will take responsibility for recruitment delivery, sales performance, client retention, operational excellence, workforce quality, process compliance and overall business performance.

Responsibilities

• Lead and manage recruitment, resourcing and sales teams.

• Drive a high-performance culture with clear accountability and measurable KPIs.

• Improve recruiter productivity, fill rates and speed-to-fill performance.

• Strengthen client relationships and improve retention across key accounts.

• Develop strategic growth opportunities within construction, industrial, warehousing and European staffing markets.

• Implement operational improvements, automation and AI-driven efficiencies.

• Oversee sales pipeline management, forecasting and reporting.

• Ensure compliance with company procedures, systems and quality standards.

• Manage team development, performance reviews and succession planning.

Key Performance Indicators

• Client retention

• Worker quality

• Fill rate

• Speed to fill

• Men on site

• Gross profit

• Recruiter productivity

• Sales pipeline growth

• Operational efficiency improvements

• Process compliance and database accuracy

Requirements

• Proven leadership experience within recruitment, staffing, workforce solutions or outsourced services.

• Strong commercial acumen with responsibility for P&L performance.

• Experience managing both sales and recruitment delivery functions.

• Track record of driving growth, operational improvement and profitability.

• Strong client-facing, negotiation and stakeholder management skills.

• Experience introducing KPIs, accountability frameworks and performance management processes.

• Construction, engineering, industrial or temporary staffing experience highly desirable.

Personal Attributes

• Strong leadership presence

• Commercially focused

• Results-driven

• Decisive and resilient

• Process-oriented

• Excellent communicator

• High standards and attention to detail

• Motivational with a strong accountability mindset

Whats on Offer?

• Senior leadership position within an established and growing business.

• Significant influence on company strategy and future direction.

• Performance-related bonus and profit-share opportunities.

• Long-term career progression with potential executive leadership pathway.

• Opportunity to lead expansion into new markets and sectors.

Contact: Michael OHara
Email:
Website: Building Staff Solutions

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