Collections specialist - German speaking

Role: Collections specialist - German speaking desk

Salary: up to €32K p/a DOE + up to 5% bonus + lunch vouchers, life & accident insurance

Work model: Hybrid (3 days onsite, 2 days WFH)

Location: Rubi, Barcelona, Spain

Responsibilities:

• Manage and oversee the collections process, ensuring timely payments from clients.
• Communicate with overdue accounts via phone, email, to negotiate payment arrangements.
• Review account statements and reconcile discrepancies to avoid miscommunication with clients.
• Maintain accurate records of collection activities and update customer accounts in the database.
• Collaborate with various departments to resolve issues and disputes related to outstanding invoices.
• Prepare and present reports on collection activities, trends, and outstanding accounts to management.
• Ensure compliance with relevant laws and regulations related to collections and debt recovery.

Requirements

• Fluent in German and English
• Proven experience as a Collections Specialist or in a similar role within finance or accounting departments.
• Strong understanding of collections processes, credit practices, and financial regulations.
• Excellent communication and negotiation skills to handle sensitive financial discussions.
• Proficiency in using accounting software and MS Office Suite, particularly Excel for data analysis.
• Detail-oriented with strong organizational skills to manage multiple accounts and prioritize tasks.
• Ability to work independently as well as part of a team, demonstrating initiative and proactivity.
• Bachelor's degree in finance, accounting, or a related field is preferred but not mandatory.