Collaborative Personal Assistant

Collaborative Personal Assistant

Closing date: 05 August 2026

We have an exciting opportunity for you to work within the Diagnostic and Clinical Support Collaborative, providing PA support to the Triumvirate.

The role of the PA is to provide the Collaborative Triumvirate with a high quality and consistent level of administrative and secretarial support.

This is a demanding, fast paced and varied role that requires a confident communicator with experience of negotiating and influencing staff at a senior level, combined with excellent organisational skills and attention to detail. It requires a dynamic, motivated and forward thinking individual with excellent interpersonal skills and a strong team work ethic.

Main duties of the job

• Provide comprehensive Personal Assistant admin support to the Triumvirate within the Collaborative, resolving day to day challenges independently and making informed decisions within area of responsibility.
• Ensure targets are met in accordance with Departmental, Trust and National standards, policies and procedures.
• Undertake the full range of PA duties, including diary management, meeting facilitation, minute taking, report writing, management of agendas and action logs, answering calls, taking messages, and handling correspondence.
• All tasks are performed in line with Trust confidentiality policies and procedures.

About us

At NCIC, we are committed to delivering outstanding healthcare services to the population of North Cumbria. We aim to create a centre of excellence in providing rural and remote healthcare, offering a wide range of community and acute services throughout our county.

Our five key principles demonstrate our belief in the delivery of "safe, high quality care every time":

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

We are serious about supporting a diverse workforce that reflects our local community and are focused on being an inclusive and compassionate place to work. Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

For further information regarding the role and the essential and desirable criteria, please refer to the attached job description and person specification.

Person Specification Qualifications

• Good administration education including a minimum of GCSE qualification in English Language or equivalent.
• RSA III word processing or equivalent.
• NVQ3 administration or significant relevant experience.
• ECDL.
• NVQ4 administration or relevant experience.

Other requirements

• Willing to adapt to changing circumstances and priorities.
• Flexible approach to working patterns.
• Promote equality and value diversity.
• Ability to travel across Trust sites.

Skills

• Good communication skills both written and verbal.
• Ability to deal with information sensitively and confidentially.
• Able to use own initiative and exercise judgement when dealing with enquiries.
• Ability to work both independently and as part of a team.
• Ability to prioritise work unsupervised and meet tight deadlines.
• Ability to delegate appropriately.
• Ability to deliver high quality service and maintain a high standard of work.
• Ability to work under pressure.
• Willingness and ability to learn new skills.

Knowledge and Experience

• Good working knowledge of Microsoft Office applications including Word, Excel, PowerPoint and Teams.
• Knowledge of organisational policies and procedures.
• High standard of presentation, documents and correspondence.
• Experience of organising and facilitating meetings and minute taking.
• Experience of dealing with non routine issues and problem solving.
• Experience of diary management.
• Working effectively in a team and on own initiative.
• Day to day management of staff.
• Previous administrative experience within NHS.
• Knowledge of NHS guidelines.

Benefits

• 27 day holiday scheme rising to 33 days after 10 years.
• NHS Discounts.
• Salary Sacrifice schemes including lease cars and Cycle to Work.
• Vivup is a free, confidential counselling and information service to assist with personal or work related problems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure to the Disclosure and Barring Service will be required to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction.

Location

North Cumbria Integrated Care NHS Foundation Trust

Salary

£28,392 to £31,157 a year, pro rata.