Client Servicing 6 to 12 Months Contract

The Offboarding team consists of +-20 members and is primarily responsible for managing unclaimed

asset files, transferring dormant assets to the deposit and consignment office, and managing the virtual

office.

Responsibilities

• You manage the operational coordination of daily tasks.

• You monitor cases regularly to ensure proper follow-up.

• When required, you reach out to different stakeholders.

Talent & competences

• You help foster a positive and collaborative work atmosphere.

• You make sure our operational tasks are completed promptly and with a focus on customer

satisfaction.

• Familiarity with relevant legislation and regulations is beneficial.

• Proficiency in both national languages, both verbal and written, is crucial. English proficiency is a plus.

• You possess hands-on experience with standard Microsoft Office tools

The Litigations team, part of the Customers & Accounts Lifecycle Management department, is

responsible for handling garnishments through bailiff's writs, judicial letters, or tax notifications.

Responsibilities

• You are in charge of managing, analyzing, and processing your cases.

• You maintain direct contact with the commercial network, tax authorities, bailiffs, lawyers, and

clients.

• You are proactive in suggesting potential improvements to your management and have the

opportunity to contribute to various projects.

• You frequently collaborate with robotic systems in your work.

Talent & competences

• You are skilled at collecting and thoroughly analyzing information with precision and efficiency.

• You consistently prioritize the client in all aspects of your work.

• You work well within a team environment.

• You communicate effectively, both orally and in writing, ideally in both national languages.

• You possess a law degree and/or have relevant experience in managing legal cases.

• You have strong proficiency in both Dutch and French.