Client Services Manager (Homecare)

Location: Hybrid / Kerry, Co. Kerry, Ireland

Job type: Permanent / Full-time

Sector: Medical & Healthcare Allied Health Professionals

Salary: Negotiable

Overview

Comfort Keepers is growing and we are seeking a Client Services Manager in Co. Kerry. This community based role requires a full driving licence and access to a vehicle, as travel is essential.

Key Responsibilities

• Act as the primary point of contact for clients and their families, managing care plans and needs.
• Ensure high quality care by supervising, mentoring, and supporting a dedicated home support worker team.
• Conduct client assessments, create personalised care plans, and oversee care delivery.
• Ensure compliance with HIQA standards and home care regulations.
• Coordinate care staff schedules and manage resources effectively to meet client needs.
• Build strong relationships with clients, families, and external healthcare providers.

Qualifications

• Bachelor's degree in Nursing, Social Care, Healthcare Management, or a related field.
• Minimum of 2 years' experience in healthcare, home care, or client services.
• Strong organisational, leadership, and communication skills.
• Knowledge of Irish home care regulations (HIQA) and best practices.
• A full, clean driving licence is essential.

Benefits

• Competitive salary, reflective of experience and leadership.
• Comprehensive benefits package, including discounted healthcare and a fuel card.
• Ongoing training and development opportunities.
• Career progression opportunities.
• Work/life balance with 37.5 hours per week.
• Birthday off.

Ready to join our team? If you are passionate about client care and ready to take on a leadership role in home care, we'd love to hear from you.