Casual Food & Beverage Assistant

Hand Picked Hotels is a collection of 21 privately owned luxury country houses and coastal retreats.

We are currently recruiting for a Casual Food & Beverage Assistant at Bailbrook House Hotel, part of Hand Picked Hotels.

Bailbrook House Hotel is a prestigious luxury country house hotel, steeped in history and located within the beautiful city of Bath. It has 88 bedrooms spread across the Mansion House and Court and has been awarded 4 Silver stars by the AA. It is a popular venue for relaxing weekend breaks and for weddings and events.

About the Role

• The role of a Food and Beverage Assistant involves preparing food and beverage service areas to Hand Picked Hotels standards ensuring high standards of presentation are always maintained.
• Be expected to hold a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style.
• Be able to offer accurate and enticing product descriptions with recommendations based on guest preferences.
• Work enthusiastically alongside team members to achieve departmental goals.
• Maintain a basic knowledge of the wine list and stock availability.
• Understand the basic principles of food and wine matching, different grape varieties and predominant flavours.
• Most of all, we want you to be inspired, have fun and enjoy being part of our Hand Picked Team.

About you

• Have current base knowledge and experience of food and beverage within a quality driven hotel, restaurant, or hospitality environment.
• Be enthusiastic and willing to take on new responsibilities.
• Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
• Have a high level of emotional intelligence, enabling you to anticipate guests' needs and deliver a Hand Picked experience.
• Demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, going above and beyond to ensure guests have a high quality, personalised, and magical experience that they remember, recommend, and return to time and time again.

Company Benefits

• A competitive salary package of £13 per hour.
• Meals on duty are provided.
• Uniform is provided.
• This is a casual contract, depending on business needs.
• Opportunity to make lifelong friendships and be part of a team that celebrates Diversity and Inclusion.
• Hand Picked Hotels is an Equal Opportunities employer.

Candidates must be eligible to live and work in the UK.

Hand Picked Hotels is an Equal Opportunities employer.