Care Planner

Care Coordinator Tunbridge Wells

Lloyd Recruitment Services are working with an award-winning organisation in Kent, who are looking for a Care Coordinator to join their long-standing and supportive team. This is an excellent opportunity to combine client-focused care, carer support, and operational excellence in a role that is both rewarding and impactful.

You will be the key point of contact for clients and carers, ensuring high-quality, personalised care. You will be responsible for growing and managing the client base, carrying out comprehensive assessments, and creating care plans that meet individual needs. You will also provide hands on support and guidance to carers, fostering a professional and compassionate working environment.

Key Responsibilities

• Conduct in home assessments and initial consultations to understand client needs
• Create, implement, and regularly review personalised care plans
• Support clients during transitions, hospital stays, and end of life care
• Liaise with healthcare professionals to coordinate safe and effective care
• Monitor client satisfaction and address any concerns promptly
• Recruit, assess, and onboard new carers
• Provide ongoing training, mentorship, and support
• Conduct performance reviews, spot checks, and competency observations
• Foster a positive, supportive environment to ensure carers thrive
• Maintain accurate records, care documentation, and scheduling systems
• Conduct audits to ensure compliance with regulations and best practice
• Support safeguarding processes and act as a trusted point of contact for concerns
• Contribute to team meetings and process improvement initiatives

Required Experience

• Previous experience in care management, nursing, health or social care is highly desirable
• Strong interpersonal and communication skills, with the ability to build trusted relationships
• Excellent organisational skills and attention to detail
• Empathy, resilience, and a genuine passion for helping others
• Understanding of CQC compliance is advantageous
• Car driver-essential

What's on offer

• Salary £30K - £32K DOE
• Annual bonus scheme
• 20 days holiday plus bank holidays (increasing with service)
• Comprehensive training and onboarding
• Fuel allowance / company car
• Company pension
• Remote/field-based working
• A meaningful role that makes a real difference to clients and carers
• Supportive and collaborative working environment
• Opportunities for professional development and career growth

Extra info

• Refer a friend and earn up to £500 (see website for details)
• Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear back within 5 days, please assume you have not been successful
• By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website)

If you're ready to take the next step in your care career and thrive in a role where every day makes an impact, we'd love to hear from you.

Lloyd Recruitment Services are acting as an employment agency for this vacancy and are an equal opportunities employer.