Capacity Solutions Architect

Job Title: Solutions Architect

Introduction:

TEKsystems Global Services® is part of Allegis Group, a leading Global services company. TEKsystems Global Services (TGS) provides a continuum of services ranging from mobilising Capacity based solutions to full outsourcing of Digital Transformation & Enterprise Modernisation services which enable our customers to drive business growth through technology solutions.

As we continue to grow, we are looking for the industry's best talent to join our Presales Capacity Solutions team. Our Capacity solutions are a large portion of our EMEA business and focuses on where our customers wants scale and capability but they own the outcome of their projects. TGS deliver value through organised resource support.

We are seeking an experienced pre-sales solutions specialist, who is able to draw on a broad range of IT knowledge to develop solutions for our wide base of customers across EMEA. Your ability to bridge business and technology, perform discovery and communicate with varied stakeholders is crucial for our clients' success.

This exciting opportunity allows you to make a significant impact in a rapidly growing region by working with a diverse array of enterprise customers and delivering world-class services. You'll be joining a growing team that is focusing on delivering value to our customers and driving revenue growth across the region. This role is ideal for someone who is adaptable to change, passionate about continuous improvement, and eager to work across various industries, technologies, and countries, including the France, Belgium, UK, Ireland, Netherlands, Germany, Sweden, Switzerland, Budapest and Spain.

General Description:

The Capacity Solution Architect is responsible for regionally supporting TGS Customers on their Capacity aligned requirements, working with TGS Cross Functional teams, including Account Managers (AMs), Business Development Managers (BDMs), Solution Team Members, Delivery and Commercial Teams throughout the Capacity Sales Pursuit Lifecycle.

The role will be responsible for responding to requests from EMEA sales teams and customer, qualifying opportunities with our sales teams and Customers and ensuring the proposed solution is within the expectations for Capacity and supports our strategic goals and delivering value to our customers. As an experienced Presales Solutions Architect you will identify and shape opportunities to drive solutioned projects towards shared accountability and outcome-based, deliverable-driven work.

The role will also be responsible for providing pricing, template language for bid and Statement of Work (SOW) responses and other solution documents. The role also involves partnering with our Managed Service Solutions team on any request which is outside the definition of a Capacity Solution, this includes solutions that are outcome based and deliverable driven.

The Capacity Solution Architect maintains an individual portfolio of many simultaneous opportunities within the sales/solutioning business cycle including pre-sales strategy, solutioning, contracting, and transition to delivery. This role will require occasional travel within Europe.

Key Accountabilities and Priorities:

• Support opportunities through the Capacity solution pursuit life cycle from intake to delivery transition, to drive revenue growth for the region
• Thoroughly understand TEKsystems' offerings and delivery models
• Address issues or concerns escalated from internal stakeholders with professional conduct in a timely fashion
• Partner in standardizing and streamlining the internal processes to provide a more consistent, scalable service to our customers.
• Drive and support business development activities by providing relevant previous experiences and an understanding of our practice capabilities and methodologies

Operational Responsibilities

• Support Customer Capacity Opportunities within defined response times, aligned to the Capacity Sales Pursuit Process.
• Provide regular communication with associated cross functional teams regarding Pipeline activity and required approvals.
• Partner with Commercial team for contractual and legal requirements
• Create valid and standardized customer SOWs for Capacity engagement and follow internal approval processes.

Required Education and/or Experience

• 3+ years' Experience in Solution Pre Sales or Consulting Services within IT Services Organisations supporting Enterprise customers within Mainland Europe including France and Belgium.
• Experience and understanding of an IT Consulting service provider environments, ideally in the areas of; Infrastructure Modernisation; Application Modernisation, Platform Modernisation and Data Modernisation
• IT services presales understanding of Infrastructure and Platform Modernisation and Enterprise Operations including:
• Data Centre technician and engineering services, and Data Centre critical environments
• ServiceNow - ITSM, CMDB + other modules
• Virtualisation platforms - VMWare/Broadcom, Red Hat Openshift, Hyper-V
• Modern Workplace - Service Desk, Desktop Field Services
• Understanding of Enterprise Cloud services relating to AWS, GCP and/or Microsoft.
• A bachelor's degree (or equivalent) is required; a master's degree or other relevant postgraduate qualification is an advantage.
• Ability to communicate effectively at all levels with an organization
• Fluent in English and French. Must be at enterprise business, written and presentation level

Requisite Abilities and/or Skills

• Excellent at gaining credibility and rapport with cross functional teams and partners
• Excellent analytical and problem-solving abilities
• Able to partner with Delivery Teams within Capacity to assess value realization of new projects
• Able to map the required roles and skillsets to solutions aligned to regional core capabilities.
• Able to think and act strategically in a rapidly moving environment
• Able to manage and progress pre-sales opportunities through the sales pursuit life cycle.
• Strong written, verbal, and presentation skills
• Strong issue resolution skills
• Action oriented and able to prioritize while handling multiple tasks
• Strong work ethic and ability to take ownership of tasks and projects.
• Team Player

Brussels, Belgium

Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website.

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