Business Support Officer - Gosport Borough Council

Business Support Officer

Location: Town Hall, Gosport
Hours: 37 hours per week, Monday to Friday

Salary: £26,403 to £28,142
Contract Type: Full-Time, Permanent

Join our dynamic Streetscene team at Gosport Borough Council!

We are seeking a highly organised and proactive Business Support Officer to provide essential administrative and operational support to our Streetscene service. This is an exciting opportunity for someone who thrives in a busy, customer-focused environment and wants to make a real difference in the local community.

Key Responsibilities

• Provide effective business support and ensure a customer-focused service.
• Maintain accurate records of public enquiries.
• Operate as a radio contact for 'Council Base' communications.
• Assist in updating web content in coordination with Streetscene Managers.
• Manage pitch booking systems, liaising with local clubs and handling invoicing.
• Support DSO operations by processing timesheets, ordering materials, and providing general administrative support.
• Process orders and invoices via our procurement systems.
• Ensure compliance with council data and information policies.
• Handle customer queries and complaints professionally.
• Adhere to all Health & Safety, Equal Opportunities, and Safeguarding policies.

What We're Looking For

• Strong IT skills, particularly in Microsoft Office (Word, Excel).
• Excellent organisational and time management abilities.
• Experience working in a busy office or customer service environment.
• Clear communication and interpersonal skills.
• Ability to work independently and use initiative.
• Experience with local government systems or procedures.

What We Offer

• A supportive and friendly team environment.
• Opportunities for learning and development.
• Flexible working arrangements.
• Local Government Pension Scheme.
• A role that supports the community and makes a visible impact.

If you're passionate about administrative excellence and ready to support vital council services, we'd love to hear from you.

Closing date for receipt of completed submissions - Sunday 3rd May 2026