Business Support Officer - Gosport Borough Council
Posted 7 days 19 hours ago by Portsmouth City Council
Location: Town Hall, Gosport
Hours: 37 hours per week, Monday to Friday
Salary: £26,403 to £28,142
Contract Type: Full-Time, Permanent
Join our dynamic Streetscene team at Gosport Borough Council!
We are seeking a highly organised and proactive Business Support Officer to provide essential administrative and operational support to our Streetscene service. This is an exciting opportunity for someone who thrives in a busy, customer-focused environment and wants to make a real difference in the local community.
Key Responsibilities- Provide effective business support and ensure a customer-focused service.
- Maintain accurate records of public enquiries.
- Operate as a radio contact for 'Council Base' communications.
- Assist in updating web content in coordination with Streetscene Managers.
- Manage pitch booking systems, liaising with local clubs and handling invoicing.
- Support DSO operations by processing timesheets, ordering materials, and providing general administrative support.
- Process orders and invoices via our procurement systems.
- Ensure compliance with council data and information policies.
- Handle customer queries and complaints professionally.
- Adhere to all Health & Safety, Equal Opportunities, and Safeguarding policies.
- Strong IT skills, particularly in Microsoft Office (Word, Excel).
- Excellent organisational and time management abilities.
- Experience working in a busy office or customer service environment.
- Clear communication and interpersonal skills.
- Ability to work independently and use initiative.
- Experience with local government systems or procedures.
- A supportive and friendly team environment.
- Opportunities for learning and development.
- Flexible working arrangements.
- Local Government Pension Scheme.
- A role that supports the community and makes a visible impact.
If you're passionate about administrative excellence and ready to support vital council services, we'd love to hear from you.
Closing date for receipt of completed submissions - Sunday 3rd May 2026