Business Support Analyst

Business Support Analyst

Location: Desford

Contract: 12-month initial contract (high likelihood of extension)

Start Date: ASAP

About the Role

We are looking for a Business Support Analyst to join a dynamic global team supporting construction and mining equipment operations for a world-leading organization. This is a technical, fast-paced role where no two days are the same-offering continuous learning opportunities and exposure to international operations.

You will be responsible for managing and resolving tickets across multiple systems, ensuring smooth processes for global stakeholders. This position is ideal for someone who thrives in a collaborative environment and enjoys problem-solving on a global scale.

Key Responsibilities

Manage and resolve tickets across multiple systems efficiently.

Support global operations for construction and mining equipment.

Collaborate with internal teams and external partners worldwide.

Handle orders and invoicing processes accurately.

Utilize systems such as SAP, CMOPS, and Salesforce to maintain data integrity.

Provide insights and reporting using tools like Power BI (preferred).

Up to 10% international travel may be required to support global team locations.

What We're Looking For Education:

Bachelor's degree (mandatory) in Business,

Supply Chain, IT, Engineering, or Marketing.

Experience:

1+ years in a similar role (2-3 years preferred for senior -level responsibilities).

Previous Experience with orders and invoicing.

Hands-on Experience with SAP or CMOPS systems.

Salesforce Experience is highly desirable.

Power BI knowledge is a plus.

Soft Skills:

Proactive and able to manage workload independently.

Strong communication skills for working with global teams and partners.

Detail-oriented and organized with a problem-solving mindset.

Why Join Us?

Work in a global organization with exposure to diverse markets and teams.

Gain Experience in a technical role with continuous learning opportunities.

Be part of a collaborative and innovative environment.

Job Title: Business Support Analyst

Location: Leicester LE9 9JT, UK

Rate/Salary: 18.00 GBP Hourly

Job Type: Contract

Trading as Aston Carter. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website.

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