Business Support Administrator

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Business Support Administrator

The closing date is 05 April 2026

We have 3 opportunities to join our Business Support Team for children and families within Hampshire and Isle of Wight Healthcare NHS Foundation Trust.

• Community Children's Nursing Team - part time, 22.5 hours across 3 days, based in Battenburg Avenue Child Development Centre.
• CAMHS team - full time, 37.5 hours per week, based at Falcon House in Portsmouth. Contact: .
• Community Paediatric Medical Service (CPMS) - full time, 37.5 hours per week, at the Battenburg Clinic in Portsmouth. Contact: .

There will be a question later in the application to state which vacancy you are applying to. Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Main duties of the job

You will provide essential administrative support to clinical staff, helping ensure the smooth day to day running of the service. This will include responding to enquiries, supporting clinicians, maintaining accurate records, and communicating sensitively with families.

About you

• Excellent attention to detail and organisational skills.
• Strong communication skills and a professional, compassionate telephone manner.
• Confidence using Microsoft Teams, Word, and Outlook.
• A positive, flexible attitude and willingness to learn.
• Experience using SystmOne is desirable but not essential as full training will be provided.
• As part of a small team, you will be trusted to manage your workload, prioritise tasks effectively, and use initiative, with support available from colleagues and managers.

Benefits

• Be part of a service that supports children and families in the community.
• Work within a welcoming and supportive team.
• An opportunity to grow your skills in a meaningful healthcare role.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence.

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification - Qualifications

• GCSE English & Maths - Level 4/C or above, or a good standard of education.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust