Business Process Analyst

Position Title: Business Process Analyst

Location: Namur, Belgium

Duration: 5 months

Languages: French and English

Work mode: Hybrid

Job Description:

Main missions:

1. Analysis of existing processes (As-is) impacted by electrification (processes already identified)

• Identify, collect and document current processes related to operation, maintenance, energy management, planning, etc.
• Conduct interviews and field observations with stakeholders (operators, maintenance, technical management, energy services, etc.).
• Model existing processes using appropriate tools (e.g. BPMN).

2. Animation of business workshops

• Design, organize and lead co-construction workshops with the operational, technical and support teams.
• Facilitate the collective definition of target processes (to-be) taking into account the impacts related to electrification (charging infrastructure, new skills, service organization, etc.).
• Capitalize on exchanges and formalize the trade-offs made.

3.Definition of the transformation plan

• Analyse gaps between current and future processes.
• Identify organizational, operational, technical and human impacts.
• Develop a structured action plan (roadmap) specifying transformation steps, deliverables, leads, and milestones.

Experience in analysing and transforming business processes, ideally in an industrial, mobility or energy context.

Knowledge of the issues related to the energy transition and electric mobility (asset).

Skills in facilitating multi-stakeholder workshops and change management.

Mastery of modelling tools (BPMN or equivalent) and collaborative tools.

Autonomy, analytical skills, ability to interact with a variety of interlocutors (from the field to management).

Experience in project management or change management is appreciated.

You position yourself in a support role to help the business structure itself, define its needs and implement them.

Roles

Expert Business Process Management (BPM) Analyst

Most recent experience Any time

Skills

BPMN

Change Management

Functional Analysis

Project Management

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