Business Analyst - Senior Consultant

Are you passionate about helping organisations unlock efficiency, improve customer experience, and achieve strategic goals through technology? At Civiteq, we specialise in digital transformation and technology enablement, partnering with clients to deliver tailored solutions that make a real impact.

We're looking for a Senior Consultant - Business Analyst to join our dynamic team. This is an exciting opportunity to work on transformative projects, collaborate with forward-thinking clients, and shape the future of business operations.

• Engage with client stakeholders to understand challenges and define requirements.
• Map current and future processes, identifying gaps and opportunities for improvement.
• Translate business needs into actionable specifications and solution designs.
• Support digital transformation initiatives, including ERP, CRM, and workflow automation.
• Conduct data analysis to inform decisions and validate business cases.
• Facilitate workshops and requirement-gathering sessions.
• Prepare high-quality reports, presentations, and recommendations for senior stakeholders.

• Proven experience as a Business Analyst, ideally in a consultancy or client-facing role.
• Strong understanding of business process improvement and change management.
• Excellent communication and facilitation skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Familiarity with project and change management methodologies.
• Proficiency in data analysis and visualisation tools (e.g., Excel, Power BI).
• Strong analytical and problem-solving abilities.

At Civiteq, we're committed to delivering smarter, citizen-centred public services. You'll be part of a collaborative, high-performing team where your work makes a real impact. We offer:

• A flexible, hybrid working model
• Opportunities to shape how we grow and win work
• A supportive culture that values innovation, integrity, and excellence
• Contributory Pension - employer contribution of 5%, if the employee contributes 3%
• Colleague bonus scheme - passed on company profitability and achievement of individual objectives
• Access to Yu Life
• Private Medical with BUPA
• Health Cash Plan
• Dental Cash plan
• Life Assurance 3
• Holidays starting at 25 days but increase with length of service
• Holiday purchase scheme
• Car Salary sacrifice scheme (once passed probation)
• An individual learning budget, enabling you to own your development for each financial year.

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