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BPO Partner Performance & Escalations Analyst
Posted 5 hours 31 minutes ago by Applied Labs, Inc.
Permanent
Full Time
Other
Dublin, Dublin, Ireland
Job Description
Balsam Hill is hiring a Customer Service Analyst (BPO Support) to enhance customer service operations near Dublin. This full-time, hybrid role involves managing BPO partner relationships, ensuring quality standards, and identifying process improvements.
Ideal candidates will have excellent organizational skills, 2-3 years in customer service, and proficiency in data analysis tools like Excel. Benefits include competitive compensation, healthcare contributions, and annual learning packages.
Applied Labs, Inc.
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