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Billings Specialist
Posted 2 days 10 hours ago by HAYS
Your new company
You'll be joining a fast-growing organisation undergoing significant global expansion. As part of a developing Billing Operations function, you'll play a key role in strengthening Order-to-Cash processes and supporting the company's ability to scale internationally.
Your new roleAs a Billing Operations Specialist, you will take ownership of end-to-end billing activities across new business, renewals, and amendments. Initially focused on UK transactions, the role will evolve to support a global portfolio. You'll work closely with cross-functional teams to ensure accurate invoicing, resolve billing issues, and drive improvements across systems and processes.
Key responsibilities
- Manage end-to-end billing for new deals, renewals, and amendments
- Generate accurate, timely invoices aligned with contractual terms
- Reconcile billing data across multiple systems and resolve discrepancies
- Oversee monthly renewals and validate pricing, terms, and billing schedules
- Act as a primary contact for internal teams and customers on billing queries
- Work with Sales, Customer Success, Contracts, and Finance to ensure clean deal execution
- Highlight upstream data gaps and escalate risks with clear solutions
- Support process improvements, workflow standardisation, and system enhancements
- Build capability to support multi-region, multi-currency billing
- Provide additional support during month-end and quarter-end cycles
- Strong experience in Billing Operations, Order-to-Cash, or finance operations
- Background in high-volume, complex billing environments
- Experience with SaaS or subscription billing is advantageous
- Confident using ERP systems (ideally NetSuite) and CRM tools such as Salesforce
- Strong Excel skills, including reconciliations and lookups
- High attention to detail and accuracy
- Strong problem-solving skills and the ability to manage competing priorities
- Confident communicator with the ability to challenge constructively
- Proactive, solutions-focused mindset
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
HAYS
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