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Bilingual Customer Service Team Lead (EN/ES) - Remote
Posted 5 hours 38 minutes ago by ImmigrationGPT
Permanent
Full Time
Customer Service Jobs
Not Specified, United Kingdom
Job Description
Endurance Care Limited is seeking a Customer Service Team Lead - Bilingual (English/Spanish) to lead and coach our remote customer service team. You will monitor quality, drive performance, and support escalations while ensuring adherence to policies and standards.
The role requires strong leadership, hands-on coaching, and the ability to work with cross-functional teams. A bachelor's degree and 3+ years in customer service leadership are expected.
ImmigrationGPT
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