Bilingual Customer Service Team Lead (EN/ES) - Remote

Posted 5 hours 38 minutes ago by ImmigrationGPT

Permanent

Full Time

Customer Service Jobs

Not Specified, United Kingdom

Job Description

Endurance Care Limited is seeking a Customer Service Team Lead - Bilingual (English/Spanish) to lead and coach our remote customer service team. You will monitor quality, drive performance, and support escalations while ensuring adherence to policies and standards.

The role requires strong leadership, hands-on coaching, and the ability to work with cross-functional teams. A bachelor's degree and 3+ years in customer service leadership are expected.