Beauty Consultant Cardiff

Beauty Consultant - Luxury Skincare Brand (Concession)

30 hour contract

The Brand

An iconic, family-founded beauty house renowned for its high-performance skincare, luxury textures and refined aesthetic. This is an opportunity to represent a prestigious skincare authority within a department store environment, delivering a personalised, results-driven consultation experience.

The Role

As a Beauty Consultant, you will be the face of the brand on counter, responsible for driving sales performance, delivering luxury service, and building long-term client relationships within a dynamic retail setting.

You will combine skincare expertise with commercial awareness, ensuring every client receives a tailored consultation that reflects the brand's heritage and standards.

Key Responsibilities

• Deliver in-depth skincare consultations, identifying client concerns and prescribing tailored routines.

• Achieve and exceed daily, weekly and monthly sales targets (ATV, UPT, conversion).

• Proactively engaging with clients, offering demonstrations and an expert in story telling.

• Build and maintain a strong client book, driving repeat business and long-term loyalty.

• Host mini facials and product demonstrations to showcase efficacy and sensorial experience.

• Actively capture client data and utilise CRM tools to follow up and re-engage customers.

• Maintain impeccable counter standards, merchandising and hygiene protocols.

• Support stock management, replenishment and inventory control.

• Collaborate with concession teams to maximise visibility and event opportunities.

• Participate in brand training sessions to continuously develop product knowledge and expertise.

What We're Looking For

• Previous experience within luxury skincare or premium beauty retail.

• Strong knowledge of skincare ingredients and routine building.

• Confident in delivering consultations and hands-on demonstrations.

• Commercially driven with a proven track record of achieving targets.

• Polished, professional presentation aligned with luxury standards.

• Excellent communication skills and a warm, client-focused approach.

• Adaptable and resilient within a fast-paced, multi-brand environment.

What's On Offer

• Competitive salary + commission structure

• Product allocation

• Ongoing training and development

• Opportunity to represent a globally respected luxury beauty house