Bar and Waiting Assistant

Bar and Waiting Assistant Another Place, The Machrie

Offering a competitive salary, monthly tips, and an annual £2,598 Islay Living Allowance (paid monthly) for all off site team.

This is a full time position offered on a 40 hour per week annualised contract.

Responsibilities

• Greeting guests warmly and providing excellent customer service.
• Ready for service by understanding the importance of mise en place and preparation ahead of time.
• Anticipating guests' needs and responding promptly to any requests or concerns.
• Preparing hot and cold beverages.
• Keeping the area you're responsible for clean, tidy and organised.
• Taking part in team tasting sessions to gain an authentic understanding of our menus, answer guest questions and boost team creativity and rapport.
• Taking orders accurately and efficiently.
• Demonstrating a base knowledge of food and beverage within a quality driven hotel, restaurant, bar or hospitality environment.
• Prepared for service with a knowledge of our wine and whisky lists and availability.
• Recommending food and wine/whisky pairings.
• Handling cash and credit card transactions accurately and efficiently.

You'll also be

• A team player, with the ability to work independently.
• Adhering to all food safety and sanitation guidelines.
• Creating a positive working environment and culture within our team.

Skills and Qualifications

• Barista, waiting or bar experience, or other relevant experience in customer facing roles in retail or leisure.
• Enthusiastic and personable team player.
• Strong guest focus with excellent communication and interpersonal skills.
• Good listening skills and a proactive, helpful attitude.
• Ability to work effectively in a fast paced environment.
• Strong attention to detail.
• Ability to multitask and prioritise tasks.
• Basic math skills for handling cash transactions.
• Food Hygiene certificate (desirable).
• Excellent time management skills.
• Willingness to work evenings, weekends and holidays as needed (essential).

Due to the remote location of our hotel, you'll require a driving licence and access to a personal vehicle. Team accommodation within same sex residences is also available when possible.

Benefits

• A relaxed, professional place to work in a beautiful location - Islay, "the queen" of the Hebridean archipelago off the West Coast of Scotland.
• Use of our Championship Links Golf Course (7,000 yards from the back tees, rated one of the world's top 100).
• An Islay Living Allowance for team members residing off site.
• Accommodation (as required, dependent on availability).
• Excellent career prospects in an ever expanding organisation.
• A welcoming team of like minded people eager to support and encourage each other.
• Special rates for you and your friends & family to stay at Another Place - The Machrie, Another Place - The Lake, SeaSpace, and Watergate Bay Hotels.
• Discounts for you and your friends & family to eat at our variety of restaurants (including 18 Restaurant and Bar).
• Team social events throughout the year.
• Team assistance scheme - a dedicated helpline for support & advice on topics from mental health through to managing finances.